Middle East Update

While the situation in the region continues to cause understandable concern and uncertainty for some travellers over the coming weeks and months, travel to the vast majority of our global destinations continues to operate smoothly, with strong demand and regular flight schedules.

The latest airline policies and FCDO advice are being monitored closely, and all affected bookings are being reviewed with care. Your wellbeing remains the priority, and arrangements are being managed responsibly as the situation evolves.

Customers travelling within the next seven days are currently being contacted in strict departure‑date order. If your trip falls within this window and no update has yet been received, one will be issued very shortly.

For later departures, it remains too early to know whether travel plans will be affected. Our standard cancellation policy, as outlined in our Terms & Conditions, therefore continues to apply. The ability to cancel without charges is only available once it becomes clear that a trip cannot reasonably proceed safely and without significant disruption. Updates will be provided closer to your travel date, as decisions can only be made on bookings within the seven‑day window and support must be prioritised for those with the most immediate travel needs.

For customers whose travel is more than seven days away and who would prefer to adjust their plans rather than cancel, flexible options are being made available. Support is being offered to rebook to a later date or to an alternative destination, and for those who are not yet sure where they would like to travel, a credit can be placed on file for future use. If you would like to explore any of these options, the team is available to assist you by phone. These measures are intended to provide additional reassurance and flexibility while the situation continues to evolve.

Our commitment to you

Best At Travel is working closely with airlines, hotels, and local partners to ensure you receive clear guidance and flexible support during this period. We truly appreciate your patience and understanding while we prioritise customers requiring immediate assistance.