Hard Rock Hotel Riviera Maya

An all inclusive 5 star resort that offers a wealth of impressive facilities as well as the legendary hospitality synonymous with Hard Rock hotels

5

The 5 star Hard Rock Hotel Riviera Maya is a luxurious hotel in a stunning location, including the exclusive Adult Only Heaven at Hard Rock Hotel Riviera Maya.

Description, Services & Facilities

HeavenBeach

The luxury Hard Rock Hotel Riviera Maya is an all inclusive 5 star resort that offers a wealth of impressive facilities as well as the legendary hospitality synonymous with Hard Rock hotels. The 5 star Hard Rock Hotel Riviera Maya boasts a stunning location in the Mexican Riviera Maya, bordered by a beautiful beachfront and gorgeous tropical view. Accommodation at the luxury Hard Rock Hotel Riviera Maya consists of 1264 tastefully furnished guestrooms, all of which offer great views across the resort or ocean as well as a host of modern amenities and extravagant touches such as exclusive access to a sky terrace and 65" plasma TVs. There are endless dining options for guests at the Hard Rock Hotel Riviera Maya, with restaurants and bars serving a large variety of international fare and premium beverages. Those looking for a more exclusive holiday can choose to stay in the adult only Heaven at Hard Rock Hotel Riviera Maya, an exclusive adult only section of the hotel offering elegant swimming pools and premium services.

Rooms: There are 1264 luxurious guestrooms at the Hard Rock Hotel Riviera Maya, offering a range of fantastic amenities and furnishings accompanied by great views across the resort and ocean.

Facilities and Services: Guests at the 5 star Hard Rock Hotel Riviera Maya can enjoy an extensive range of facilities that are included in the all-inclusive, while there are also further facilities for those wanting that little bit extra.

All Inclusive Facilities:
- Fitness centre
- 24 hour room service
- Land sports
- Beach and pool service
- Complimentary Wi-Fi internet access
- 6 swimming pools
- Children's pool
- Adult only pool
- Private beach
- Natural sea cove
- Kayaking
- Tennis courts



HydroSpa

- Climbing wall

Additional Facilities:
- Rock Spa
- Beauty salon
- Rock shop
- Children's club

- VIP check-in/out
- Late 3pm check-out subject to availability
- On call concierge service
- Express luggage delivery
- Concierge Assistance with reservations on and off the property
- Priority Reservation to picks and mix programme
- Complimentary 25 minute couples massage
- Upgraded full size Rock Spa bath products
- Spa tub preparation (24hr notice)
- Aromatherapy
- Face mask
- Turn down service
- Nightly petit fours
- Pillow menu
- Lush bathrobes
- DVD and CD players
- Mini-bar snacks
- iPod Dock
- Coffee espresso machine and premium coffee
- Selected a la carte menu
- Premium Liquor dispenser
  - Absolute, Bacardi white, Johnny Walker Red Label and Jose Cuervo Especial
- Ironing service (2 items per person/per stay)
- Complimentary shoe shine
- Access to Rock Royalty private beach area
- Large beach towel
- Beach bag
- Priority Bali beds (chargeable)


Dining: Guests at the 5 star Hard Rock Hotel Riviera Maya can sample a range of international cuisine from around the world accompanied by premium beverages and fantastic views. There are also several great bars with expansive drinks menus.

The Market
- Serves buffet breakfasts and themed dinners

Pizzeto
- A la carte menu including pizza, soup and salad

Frida
- Mexican restaurant at Hard Rock Hotel Riviera Maya

Ipanema
- Serves Brazilian cuisine

Zen
- Serves a range of Asian dishes including stir fry and sushi

Cafetto
- Offers a variety of snacks and refreshments

Toro
- Adults only
- Steak restaurant

Ciao
- Adults only
- Fine Italian restaurant

Le Petit Cochon
- Adults only
- Offers a range of French fare

Delis
- Offers a range of quick bites

Dive
- Pool bar situated at the adult only pool

In-Room Dining
- 24 hour room service

Sun Bar
- Serves a variety of premium refreshments and cocktails

Float
- Pool bar with a great cocktail menu
- Serves snacks

Dive
- Pool bar set in the Heaven pool

Martini Bar
- Adults only
- Serves a variety of premium beverages

Heaven Bar and Lounge
- Adults only
- Bar with a DJ and a Caribbean vibe

Rhythm Bar
- Adults only
- Part of the Rock Spa

Teen Lounge and Club
- Perfect for teenagers

In-Room Drinks
- Each room features a personal liquor dispenser and a stocked mini bar

Hotel Location

Rooms

All Rooms

There are 1264 luxurious guestrooms at the Hard Rock Hotel Riviera Maya, offering a range of fantastic amenities and furnishings accompanied by great views across the resort and ocean. 


The family-friendly section of the resort has 687 guest rooms under the following categories: 
  • Deluxe Gold 
  • Deluxe Platinum 
  • Deluxe Diamond 
  • Deluxe Family 2 Bedrooms 
  • Deluxe Platinum - Grand Sky Terrace 1 bedroom 
  • Deluxe Platinum - Grand Sky Terrace 2 bedrooms 
  • Rock Royalty Level - Deluxe Platinum 
  • Rock Suite Platinum 2 bedrooms 
  • Rock Suite Platinum- Rooftop Lounge 2 bedroom 
  • Rock Star Suite 
The Heaven Adult only section of the resort has 577 guest rooms under the following categories: 
  • Heaven Deluxe Gold 
  • Heaven Deluxe Diamond 
  • Heaven Deluxe Platinum - Sky Terrace 1 bedroom 
  • Heaven Rock Royalty Level - Deluxe Platinum 
  • Heaven Rock Suite Platinum 2 bedroom 
  • Heaven Rock Suite Platinum - Rooftop Lounge 2 bedroom 
  • Heaven Rock Star Suite 

Deluxe Gold

Deluxe Gold with Garden View

Amenities:

  • 482 square feet
  • Private balcony with hammock
  • Private bathroom with shower
  • King size bed or two double beds
  • Sleeps up to 4 guests

Deluxe Platinum with Partial Ocean View

Deluxe Platinum Double with Partial ocean view


Amenities:
  • 482 square feet 
  • Private balcony with hammock 
  • Private bathroom with shower
  • Aromatherapy and pillow menu 
  • Nightly petit fours 
  • Complimentary beach bag 
  • Espresso machine 
  • Private check in area (early check in / late check out subject to availability) 
  • Two double beds 
  • Sleeps up to 4 guests

Deluxe Diamond with Pool and/or Partial Ocean View

Deluxe Diamond with Pool and/or partial ocean view


Amenities:
  •  482 square feet 
  • Private balcony with hammock 
  • Private bathroom with shower 
  • Aromatherapy and pillow menu 
  • Nightly petit fours 
  • Complimentary beach bag
  • Espresso machine 
  • Private check in area (early check in / late check out subject to availability) 
  • King size bed 
  • Sleeps up to 2 guests

Deluxe Platinum Grand Sky Terrace 1 Bedroom with Ocean View

Deluxe Platinum Grand Sky Terrace 1 Bedroom with Ocean View


Amenities:
  • 964 square feet 
  • King size bed 
  • Access to a private second floor sky terrace with hydro spa tub 
  • Private terrace 
  • Sleeps 2 guests

Rock Royalty Level - Deluxe Platinum with Partial Ocean View

Rock Royalty Level - Deluxe Platinum with Partial Ocean View


Amenities:
  • 482 square feet 
  • Rock Royalty Personal Assistant (7am - 11pm) 
  • Upgraded full-size Rock Spa bath products 
  • Complimentary 25 minute couples'massage 
  • VIP exclusive check in and check out 
  • Premium liquor dispenser  
  • King size bed or two double beds 
  • Sleeps up to 4 guests

Rock Suite Platinum 2 bedroom

Rock Suite Platinum 2 bedroom 


Amenities:
  • 2583 square feet 
  • Ocean front views 
  • Liquor dispenser  
  • King size bed in first bedroom, two double beds in second bedroom
  • Large balcony with hammock and loungers
  • Living / dining room 
  • Aromatherapy and pillow menu 
  • 24 hour room service
  • Turndown service 
  • Complimentary beach bag in each bedroom 
  • Sleeps up to 6 guests

Rock Suite Platinum - Rooftop Lounge 2 bedroom with Ocean Front Views

Rock Suite Platinum - Rooftop Lounge 2 bedroom with Ocean Front Views


Amenities:
  •  5166 square feet 
  • Liquor dispenser  
  • King size bed in first bedroom, two double beds or king size bed in second bedroom 
  • Balcony with hammock 
  • Living / dining room 
  • Sky terrace with a further hydro spa tub 
  • Aromatherapy and pillow menu 
  • 24 hour room service 
  • Turndown service 
  • Complimentary beach bag in each bedroom 
  • Sleeps up to 6 guests

Rock Star Suite Ocean Front Views

Rock Star Suite with Ocean Front Views


Amenities:
  • 4991 square feet 
  • Master bedroom with king size bed and additional second bedroom with two double beds 
  • Rock Royalty Personal Assistant (7am - 11pm) 
  • Upgraded full-size Rock Spa bath products 
  • Complimentary 25 minute couples' massage 
  • VIP exclusive check in and check out 
  • Premium liquor dispenser 
  • Living room 
  • Full terrace area with a large hot tub, outdoor shower, hammocks, day beds 
  • Adorned with memorabilia from Fergie 
  • Sleeps up to 6 guests

Heaven Deluxe Gold with Garden View

Heaven Deluxe Gold with Garden View) 


Amenities:
  • 482 square feet 
  • Private balcony with hammock 
  • Private bathroom with shower 
  • King size bed or two double beds 
  • Sleeps up to 4 guests

Heaven Deluxe Diamond (Best view available)

Heaven Deluxe Diamond with Best view available


Amenities:
  • 482 square feet 
  • Private balcony with hammock 
  • Private bathroom with shower 
  • Aromatherapy and pillow menu 
  • Nightly petit fours 
  • Complimentary beach bag 
  • Espresso machine 
  • Private check in area (early check in / late check out subject to availability) 
  • King size bed 
  • Sleeps up to 2 guests

Heaven Deluxe Platinum Sky Terrace 1 Bedroom (Best view available)

Heaven Deluxe Platinum Sky Terrace 1 Bedroom (Best view available) 


Amenities: 
  • 964 square feet 
  • King size bed 
  • Access to a private second floor sky terrace with hydro spa tub 
  • Private terrace 
  • Sleeps 2 guests

Heaven Rock Royalty Level - Deluxe Platinum

Heaven Rock Royalty Level - Deluxe Platinum 


Amenities:
  • 482 square feet 
  • Partial Ocean views 
  • Rock Royalty Personal Assistant (7am - 11pm) 
  • Upgraded full-size Rock Spa bath products 
  • Complimentary 25 minute couples'massage 
  • VIP exclusive check in and check out 
  • Premium liquor dispenser 
  • King size bed 
  • Sleeps 2 guests

Heaven Rock Suite Platinum 2 bedroom

Heaven Rock Suite Platinum 2 bedroom 


Amenities:
  • 2583 square feet 
  • Ocean front views 
  • Liquor dispenser  
  • King size bed in first bedroom, two double beds or king size bed in second bedroom 
  • Large balcony with hammock and loungers 
  • Living / dining room 
  • Aromatherapy and pillow menu 
  • 24 hour room service 
  • Turndown service 
  • Complimentary beach bag in each bedroom
  • Sleeps up to 6 guests

Heaven Rock Suite Platinum - Rooftop Lounge 2 bedroom

Heaven Rock Suite Platinum - Rooftop Lounge 2 bedroom 


Amenities:
  • 5166 square feet 
  • Ocean front views 
  • Liquor dispenser  
  • King size bed in first bedroom, two double beds or king size bed in second bedroom 
  • Balcony with hammock 
  • Living / dining room 
  • Sky terrace with a further hydro spa tub 
  • Aromatherapy and pillow menu 
  • 24 hour room service 
  • Turndown service 
  • Complimentary beach bag in each bedroom 
  • Sleeps up to 6 guests

Heaven Rock Star Suite

Heaven Rock Star Suite 


Amenities:
  • 9000 square feet 
  • Ocean front views
  • Master bedroom and additional second bedroom with king size bed
  • Rock Royalty Personal Assistant (7am - 11pm) 
  • Upgraded full-size Rock Spa bath products 
  • Complimentary 25 minute couples' massage 
  • VIP exclusive check in and check out 
  • Premium liquor dispenser 
  • Living room / kitchen  
  • Private game / theatre room 
  • Fitness room
  • Upstairs Terrace with BBQ grill, custom dining area, hot tub, fire pit, DJ booth  
  • Inspired by Bret Michaels features authentic memorabilia belonging to him incl a motorcycle and one of his guitars in a large display case 
  • leeps up to 4 guests

Let us plan your perfect trip to Hard Rock Hotel Riviera Maya, call 0203 553 2452 to speak to one of our experts

Enquire now

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