FAQs

  1. How Can I Pay?

    We accept payment by any of the following methods:

    Online: Go to 'Online Payments' in 'My Account' where you can pay either the full cost or a deposit by debit or credit card.
    By Phone: Please call our Customer Services team on 020 78494 282 to pay by debit or credit card.
    Bank Transfer: If you would like arrange your payment by bank transfer please contact our Customer Services team on 020 78494 282 for details.
    By Post: Payments can be made by cheque made payable to Best At Travel and sent for the attention of the Accounts Department to Best At Travel, Worldwide House, 7-9 Whitfield Street, London, W1T 2AS. Please write your booking reference clearly on the reverse of the cheque.

  2. Spreading The Cost Of Your Holiday

    We are pleased to offer the option for you to spread the cost of your holiday with our low deposit payment scheme. Simply pay a deposit of £99 per person and choose to pay the remainder in one further payment 12 weeks before departure, or in multiple smaller payments of your choosing. Please check with our Travel Experts as to which holidays are eligible for payment by deposit.

  3. When Is My Balance Payment Due?

    Your balance payment is due 12 weeks before you travel. Your booking invoice will show exactly what date your balance payment is due and can be found on the bottom line of the Price Breakdown section under ‘Balance Due By'

  4. Payments I Have Made On My Booking Are Not Showing On My Invoice. How Can I Check They Have Been Received?

    You can call our Customer Services team on 020 78494 282 or email us at [email protected] and they will be able to confirm if your payment has been received.

  5. Can I Ask Family And Friends To Pay Money Towards My Holiday As A Wedding Present Or A Gift?

    Absolutely! Friends and family can purchase gift vouchers for any amount that can be redeemed against both existing and new bookings.

Why choose Best At Travel?

EXPERTISE

We have first-hand knowledge of the destinations we sell. Travel is our passion.

SERVICE

We’re proud to have a high number of loyal customers and 98% of our customers consider our service to be excellent.

VALUE

We constantly negotiate exceptional hotel deals and exclusives for our customers.

TRUST

We are a privately owned family company with offices in the heart of London.

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